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Currently, we’ve been unable to secure sufficient credit for you on an automated basis. Don’t worry though, our Risk team will be right on it to carry out additional checks and get you a credit decision.

How long will this take?
The majority of cases are resolved within 24 hours. However, sometimes it may take longer if there are complexities or we need further details.

How do I find out when the decision is made?
As soon as a decision has been made, we’ll let you know via email.